Refund Policy for TeamTaskPro
At TeamTaskPro, we strive to ensure that our valued users have the best experience with our project management tools. However, we understand that circumstances may arise where a refund is necessary. Below are the details of our refund policy.
Eligibility for Refunds
You may be eligible for a refund under the following conditions:
- You have purchased a subscription and wish to cancel it within the first 30 days.
- Your account has not been used extensively during the trial period.
- Requests for refunds must be made through email and include your account details.
How to Request a Refund
To initiate a refund request, please contact our support team via email. Include the following information in your message:
- Your Name: [Your Full Name]
- Email Address: [Your Registered Email]
- Purchase Date: [Date of Subscription Purchase]
- Reason for Refund: [Brief Explanation]
You can reach us at: [email protected]
Processing of Refunds
Once your refund request is received, we will review it and notify you of the status within 5 business days. If approved, the refund will be processed back to the original payment method used at the time of purchase. Please allow an additional 3-5 business days for the funds to reflect in your account.
Non-Refundable Items
Certain items are non-refundable, including:
- Yearly subscriptions after the initial 30-day period.
- Services or features that have been extensively utilized.
Contact Us
If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure your experience with TeamTaskPro is exceptional.